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Est. 2010 — The Wine Storage Specialist

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KingsBottle Support

How can we help?

Find manuals, troubleshooting guidance, warranty information, replacement parts and customer care.

User Manuals

Download user manuals, installation guides and technical documents.

Find a Manual

Troubleshooting

Diagnose common operating issues before requesting service.

Start Troubleshooting

Warranty

Review coverage, exclusions and warranty claim requirements.

View Warranty

Request Service

Submit a warranty, repair or technical-support request.

Contact Customer Care

Replacement Parts

Find compatible parts and accessories for your KingsBottle product.

Shop Replacement Parts

Before requesting support

Please have the following information ready:

Model number · Serial number · Proof of purchase · Description of the issue · Photos or video (where applicable)

Where to find your model and serial number

Your model and serial number are printed on the product rating label. On most KingsBottle appliances the label is on the rear of the unit; on some models it is inside the cabinet.

Please provide both the model number and the serial number when you contact us.

Where to find the model and serial number on a KingsBottle rating label

Example rating label. The model and serial number are printed here.

Customer Care

Still need help?

Contact Customer Care with your model number, serial number, proof of purchase and a brief description of the issue.

Phone: 1300 008 111 (Mon–Fri, 10am–5pm AEST)
Email: service@kingsbottle.com.au

Submit a Care Request →

Warranty and your rights

KingsBottle products are covered by our warranty, in addition to the consumer guarantees that cannot be excluded under the Australian Consumer Law. View warranty details.